Privacy Policy
How we collect, use, and protect your personal information.
Last Updated: 29 September 2026
Table of Contents
1. Introduction
Welcome to Cozy Care. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website and tell you about your privacy rights.
This policy applies to information we collect when you use our website, purchase our products, or communicate with us regarding our products and services.
2. Information We Collect
We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:
- Identity Data: first name, last name, business name
- Contact Data: billing address, delivery address, email address, phone number
- Business Data: business type, GST number, purchase history
- Technical Data: IP address, browser type, device information
- Usage Data: information about how you use our website
- Marketing Data: your preferences for receiving marketing from us
3. How We Use Your Information
We will only use your personal data when the law allows us to. Most commonly, we use your personal data in the following circumstances:
- To process and deliver your order, including managing payments, fees, and charges
- To manage our relationship with you, including notifying you about changes to our terms or privacy policy
- To administer and protect our business and website
- To deliver relevant website content and advertisements to you
- To use data analytics to improve our website, products, and services
- To make suggestions and recommendations to you about goods that may be of interest
4. Data Security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
6. Your Legal Rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data:
- Request access to your personal data
- Request correction of your personal data
- Request erasure of your personal data
- Object to processing of your personal data
- Request restriction of processing your personal data
- Request transfer of your personal data
- Right to withdraw consent
7. Contact Us
If you have any questions about this privacy policy or our privacy practices, please contact us at:
Email: info@cozycare.co.in
Address: Indore, Madhya Pradesh, India